I'm going to assume there is an issue on their end for this right now. I actually bought it through the origin client and the browser (cant wait to deal with that later!) I have followed all the instructions. My game says "up to date" my browser says "up to date" have restarted computer 2x, have tried to update game through origin and says up to date, have tried to repair game through origin and no issues there. clicked on live chat through support says wait time 65 minutes. im pretty sure the problem isnt on my end
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