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Yeah, the old put you on hold and grab the guy next to them to act as the supervisor trick..... But yeah I always just keep calling back until I get a favorable result.
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After 3 technical support phone conversations and 2 RMAs being processed, PNY has finally figured out that the card was indeed faulty and is sending me a replacement. Unfucking believable. At least they finally did it, but what a bunch of bullshit.
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