Originally Posted by
Eric
Theory #3 was that Unified Communications, Presence, Instant Messaging and Text Messaging will eventually replace email. I chuckled when I heard it but the reasoning here is that this is how "young" people who are entering the workplace communicate. Email is old, expensive, slow, and antiquated technology. These young professionals don't email, they chat, im, text, Facebook message, status updates, Tweet, etc. If companies want to entice the young talent, they'll want to evolve and start using the tech that they are using. I chuckled, but meanwhile I'm rolling out Lync 2010 this year, just rolled out a new IP phone system that has presence on it last year, and plan to do more with collaboration/UC/IM in the future.